IRONDOM / HELP
Gifting
A Piece Worth Giving
Choosing a Gift
Select a figure, accessory or configuration that suits the recipient’s interests. Check the product measurements, material, finish and included components before ordering. Separate accessories are included only when the selected product description states they are.
Plan Ahead
Allow for both production and transport when choosing a delivery date. Customized items take additional time; check their stated production timeline. Delivery estimates can be affected by customs checks, holidays and busy sale periods.
Personalized Gifts
Engraving or other personalization is available only where it is offered on the product page. Check all text and options carefully. Custom-made pieces are excluded from change-of-mind returns.
Packaging & Gift Services
Check the product listing for packaging details. Before ordering, contact us if you need gift wrapping, a personal message or an invoice without prices. These services should be confirmed for your order rather than assumed.
Gift Returns
Purchased regular items follow the Returns & Exchanges policy and require the original order details. Promotional free gifts and Final Sale items are not refundable or exchangeable. Refunds, where eligible, go to the original payment method.
For help, email info@irondom.com. Include your order number and relevant photos so the IRONDOM team can assist you.



