IRONDOM / HELP

Payment

Secure Checkout, Clear Options

Available Payment Methods

The payment methods available for your country, device and order are displayed at checkout. Select an offered card or wallet option and follow the secure checkout instructions. A method shown elsewhere on the site may not be available for every destination or device.

Currency & Charges

Check the currency and final total before paying. Shipping is calculated at checkout. Your payment provider may apply exchange rates or transaction charges; contact your bank or provider for its terms.

Payment Declined or Order Cancelled

Confirm that the billing address matches your payment method and that your bank allows the transaction. An order may be cancelled if payment verification or fraud checks fail. Contact us before repeatedly submitting payment if you are unsure whether an order has been placed.

Discount Codes

Enter an eligible code in the discount field at checkout and check that it has been applied before payment. Eligibility, exclusions and combination rules depend on the specific offer. Customized and sale items can have different conditions.

Refunds

Approved refunds return to the original payment method. Bank processing can take 2–10 business days after the refund is issued. We cannot redirect a refund to a different payment method.

For help, email info@irondom.com. Include your order number and relevant photos so the IRONDOM team can assist you.